What is Shake Shack Delivery - Complete guide [2024]

Shake Shack has risen to become one of the most beloved fast-food chains in the U.S., renowned for its delicious burgers, crispy fries, and thick, creamy milkshakes.

Originally starting as a small hot dog stand in New York City, Shake Shack has since grown to over 250 locations nationwide. Many of these locations now offer delivery and online ordering services.

With Shake Shack delivery, fans of the brand can enjoy their favorite meals conveniently from home. Whether you’re having a movie night or need lunch for an office meeting, Shake Shack delivery ensures you won’t miss out on their classic menu.

In this guide, we’ll cover everything you need to know about ordering Shake Shack for delivery—how to place an order online or through the app, menu options, delivery times, fees, and tips to save money. Let’s dive in!

How to Order Shake Shack Delivery

Shake Shack offers several ways to get your favorite meals delivered. While availability varies by location, here are the main options:

Order Online for Delivery

At most Shake Shack locations, you can order for delivery through the official Shake Shack website or app. Simply select your location, pick your food, pay online, and wait for your meal to arrive fresh and ready to eat.

Use Third-Party Delivery Apps

Shake Shack partners with popular delivery apps like DoorDash, Grubhub, Uber Eats, and Postmates. Open any of these apps, find a nearby Shake Shack, and place your order for delivery.

Catering Delivery

For larger events or office meetings, you can order Shake Shack catering. This option allows you to choose from sandwich platters, burger packages, sides, and sweets. Catering orders typically require a minimum of $150.

Pick Up In-Store

If delivery isn’t what you need, you can still skip the line by ordering online for quick in-store pickup. Simply place your order, head to the pickup counter, and grab your food fast.

Shake Shack Delivery Menu Highlights

One of the best perks of Shake Shack delivery is having access to the full menu from the comfort of your home. Some standout items include:

Burgers: Indulge in the signature ShackBurger, SmokeShack, or Shack Stack, made from 100% all-natural Angus beef.
Chicken Sandwiches: Enjoy crispy or grilled options like the Chick’n Shack or Buttermilk Crispy Chicken.
Fries and Sides: Pair your meal with crunchy fries, cheesy tots, or mac and cheese bites.
Milkshakes and Frozen Custard: Cool off with creamy shakes and custards in flavors like chocolate, vanilla, peanut butter, and coffee.
Drinks: Complete your meal with hand-spun shakes, craft beer, wine, or a refreshing fountain drink.

Shake Shack Delivery Hours

Delivery hours vary by location, but typically align with the restaurant’s operating hours, which are usually from 11 AM to 10 PM. Some locations may offer delivery from 10:30 AM to midnight.

Always check the delivery hours for your specific location before placing an order. Keep in mind that delivery usually stops a little before the restaurant’s closing time.

Shake Shack also offers catering deliveries for breakfast, lunch, dinner, and even late-night events.

How Much Does Shake Shack Delivery Cost?

The cost of a Shake Shack delivery order includes several components:

Food prices: The same as if you were dining in.
Delivery fee: Typically a flat $5 when ordering through the Shake Shack app/site, but third-party apps may charge between $2 to $5.
Service fee: Shake Shack adds around 10% per order, while third-party apps may charge 10-15%.
Driver tip: This applies to orders through third-party apps like DoorDash or Grubhub.
Taxes: These vary by location, typically ranging from 6% to 10%.

For example, a typical order of two burgers, fries, and shakes could cost between $25 and $35 with fees and tip.

Tips for Saving on Shake Shack Delivery

Though convenient, delivery can add extra costs to your order. Here are some ways to save:

Look for free delivery promotions: Apps like DoorDash often have free delivery offers for first-time orders or orders above a certain amount.
Use Shake Shack coupons: Check for mobile order deals like $5 off $20 or 15% off your order.
Order as a group: Share the cost by ordering with friends or coworkers.
Opt for cash tips: Tipping in cash can sometimes help reduce service fees on apps like DoorDash.
Pick up in-store: Save on delivery costs by ordering online for a quick in-store pickup.

Shake Shack Delivery Areas

Shake Shack delivery is available in major metro areas, including:

New York City
Los Angeles
Miami
Washington, DC
Boston
Chicago
Philadelphia
Las Vegas
Houston
Dallas

Availability might be limited to certain neighborhoods, so it’s best to check the Shake Shack app or website for coverage in your area. Third-party apps often expand the delivery range.

Tracking Your Shake Shack Delivery Order

When ordering through the Shake Shack app or website, you’ll get text updates and email notifications, letting you track your order every step of the way. You’ll know when your food is being prepared and on its way to you.

If using a third-party app, real-time tracking shows when the driver is en route, has picked up your food, and how close they are to your location.

Shake Shack Delivery Packaging and Pickup

Shake Shack takes care to ensure your food stays fresh during delivery. Burgers, fries, and shakes are packed in special paper bags and trays to maintain temperature and prevent spills. When picking up in-store, your order will be neatly packaged and ready on the To-Go shelves.

To avoid soggy fries or melted shakes, remove your food from the packaging as soon as it arrives.

Healthy and Vegan Options for Shake Shack Delivery

For those looking for healthier or vegan options, Shake Shack offers:

Lettuce-wrapped or veggie burgers
Grilled chicken sandwiches
Fresh-cut fries (a lower-fat option)
Cheese-free fries and vegan vanilla custard for plant-based eaters

Customer Service for Shake Shack Delivery Issues

If your order arrives late, cold, or with missing items, reach out to Shake Shack customer service by calling the restaurant or using the contact details provided in your order confirmation. If you ordered through a third-party app, you can report issues through their help section for a refund or credit.

Is Shake Shack Delivery Worth It?

While the convenience of Shake Shack delivery is unbeatable, it does come with extra costs. Delivery is best suited for group orders where you can share the expenses or for treating yourself to a hassle-free meal.

FAQs About Shake Shack Delivery

Is Shake Shack delivery available near me?
Delivery is available in cities like New York, Los Angeles, Miami, Chicago, and more. Check the app or website for coverage near you.
Does Shake Shack have a delivery app?
Yes, the Shack App for iOS and Android allows for delivery orders.
How much are delivery fees?
Typically $5 through the Shake Shack app or between $2-$5 plus service fees on third-party apps.
What are the healthy and vegan options?
Shake Shack offers veggie burgers, cheese-free fries, lettuce wraps, and vegan vanilla custard.

For a quick and tasty meal delivered to your door, Shake Shack delivery is an excellent option, allowing you to enjoy the brand’s classic offerings without leaving home

Shake Shack Delivery